Shipping policy
Welcome to Tiny Treasures! Our Shipping Policy is designed to provide you with clear information about how your orders are processed and delivered. Please read the following details carefully to understand our shipping procedures.
Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods
We offer several shipping options to ensure your items arrive safely and promptly:
- Standard Shipping: Delivers within 3-5 business days.
- Express Shipping: Delivers within 1-2 business days.
Please note, shipping times are estimates and may vary due to factors beyond our control, such as holidays or weather conditions.
Shipping Costs
Shipping costs are calculated based on the selected shipping method and the destination. These charges are displayed at checkout before you finalize your purchase.
Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order through our website or the carrier's site.
International Shipping
We ship internationally to most countries. However, international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more details about potential charges.
Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Items
In the event that your order is lost or arrives damaged, please contact our customer service team within 7 days of receiving your shipment. We will work with the carrier to resolve the issue promptly and ensure your satisfaction.
If you have any questions or need further assistance regarding your shipment, please don't hesitate to contact us at [email protected].
