Faq

Order Processing

How long does it take to process an order?

Orders are typically processed within 1-2 business days after payment is confirmed.

Shipping Information

What are the shipping options and costs?

We offer several shipping options including standard, express, and international shipping. Costs vary depending on the destination and the selected shipping method.

How long does shipping take?

Shipping times vary by location and shipping method, generally ranging from 3 to 7 business days domestically and up to 14 business days internationally.

Returns and Exchanges

What is your return policy?

You may return unworn, undamaged items within 30 days of receipt for a full refund. Items must be in their original packaging.

How do I exchange an item?

To exchange an item, please return the original item following the return procedure and place a new order for the item you wish to exchange.

Product Care

How should I care for my jewelry?

To maintain the beauty of your jewelry, avoid exposure to harsh chemicals, remove pieces before swimming or exercising, and store them separately to prevent scratches. Regularly clean with a soft cloth.

Payment Methods

What payment methods do you accept?

We accept various payment methods including Visa, MasterCard, American Express, PayPal, and Apple Pay.